Description

I received multiple emails about a card being opened up in my name. I ignored for a bit but then there was an email about the account being overdue. I researched the bank independently and called the phone number on the company website (from a google search) and the customer service rep on the phone said she had no record of an account but asked me for my last 4 digits of my social and the state I lived in. After saying she had no record of it she said I should “just block the email and ignore” vs. filing a complaint.