Description

I ordered 2 rings from Olivia Jewelry after seeing them on a Facebook ad. I waited for them to arrive longer than expected and then received an email saying that they had been delivered but they had not. I contacted support and they send me a tracking number and assured me that they were on the way but when I view the tracking information it just shows the labels have been printed but nothing has ever officially shipped. The support person keeps telling me that my refund is being processed. This has been going on for about a month now. Now they have stopped responding to my emails.