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This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.
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The BBB of MN & ND received a call from the victim. She had found a website (secure.edfinancial.myloanmanager.com) she thought was Ed Financials, but was not (had different look than she was used to, but had a very similar logo). She wasn't able to log in, so she called the number on the site (800-337-6884); they had what seemed to be all her student loan account information, except the payment she made in June. They asked for her SSN, which she gave them. She then felt she shouldn't have given out the info. In the call we found that the actual website was edfinancial.com (she recognized the site). She mentioned they had the same phone number, but actually the number on the "correct site" was 855 (not 800) 337-6884.
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Identity Theft
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July 21, 2023
733902
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