Description

Dear Applicant, Thank you for applying for the position of Data Entry Clerk And Customer Service Rep on Careerbuilder (Careerbuilder ), with Estia Health. We would like to invite you to attend an interview as soon as possible for employment. NOTE : You will have an interview with one of our Recruiting managers, Mrs. Mrs Natalie Ballard The interview will take up to 45 minutes. You are required to set up a Microsoft Teams account, If you do not have Microsoft Teams please download it on Appstore or Google Play Store, after this process, you are to add/text the Hiring department manager Mrs Natalie Ballard by clicking on this link ( https://teams.live.com/l/invite/FEAXD2ZH8rzIcg9oQE). To connect with her on Microsoft Teams for the online interview and provide her with this verification code EH-111 as it would serve as your identity throughout the interview process. If the date or time of the interview is inconvenient, please still contact her with the same link Via Teams to arrange another appointment. CUSTOMER CARE SERVICE DUTIES: Contribute to team effort by accomplishing related results as needed Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/team sales targets and call handling quotas Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Data Entry Clerk Responsibilities: Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients. Scanning through information to identify pertinent information. Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing. Creating accurate spreadsheets. Entering and updating information into relevant databases. Ensuring data is backed up. Informing relevant parties regarding errors encountered. Storing hard copies of data in an organized manner to optimize retrieval. Handling additional duties from time to time. OTHER IMPORTANT INFORMATION Full-time jobs are normally 35 to 42 hours a week. Part-time work and temporary jobs are often available. You would be based at a computer workstation, We will provide you with a functional and fully equipped home office. PSA: The interview will be conducted online via Microsoft Teams. Job Type: Part-Time / Full-Time Salary: $30 per hr Bonus: $150 (sign on), Overtime. BENEFITS : Roche Health Company benefits for eligible workers include: Health, Dental, Life and AD&D Insurance, Employee Wellness and 401k plans.Paid Time Off and Holidays with Generous Company Discounts. That counts after working 90 days with the Company. We look forward to speaking with you. Thank you, Best regards. Estia Health ! Company Website: https://www.estiahealth.com.au/ Careerbuilder Job Search | Careerbuilder JOB/INTERVIEW