Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

BBB Scam Tracker

Back to search

Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

Share and help us warn others

Description

I was shopping for a dress for my daughter and she put some items in the online cart of this company. I began to initiate a purchase, and then discovered that i was required to agree to the terms and conditions of the business BUT there was no link or place on the website with information about the terms and the conditions. I also saw that there was no return on Sale items, and every item was marked for sale, even only by $5. So it’s a scam and they don’t let you return. I closed the window on my computer. A few hours thereafter, I received an email from them, asking if I forgot items in my cart. The next day, I received a phone call from someone at the company (with a non-American accent), asking why I didn’t proceed with purchasing the items I put in the cart. I have NEVER experienced such questionable treatment with an online retailer. I’m nervous that they’ll have saved my credit card information (even though I erased it and didn’t purchase anything), and that they might be selling my personal information (name address phone email). Please note this questionable and potentially fraudulent business practices.

Targeted Person's Location

NY, USA- 12309

Scammer Information
Scammer location logo

CA

Mail logo

Unknown Email

Mobile logo

(323) 486-1489

Web logo

Couturecandy.com

Scam Type

Other

Learn More

Business name

Couturecandy

Date Reported

May 1, 2023

Scam ID

703604


Similar to your experience?

If you find a scam ID that matches your experience, tell us what happened and share the information you have.

Media or law enforcement?

Wish to dispute this scam report?