Description

Advertised on website and Facebook that a puppy name Lily was for sale for $1,200. The fee included the delivery by a "pet nanny" from a service called Best Delivery Agency. We paid a deposit of $600 using Zelle, received a tracking number from the delivery agency via email then another email from the delivery agency stating "due to current weather conditions" a special crate would need to be rented and used ranging in prices from $1,800, $1,500 and $950 and stating this fee would be refunded upon delivery if we did not want to keep the crate before they would continue with the delivery. Seller also sent me a text to ensure i saw the email from the delivery agency. I responded to both stating the seller could pay the additional crate fee and be refunded since their price was supposed to include the delivery fee. Seller no longer responds to text, email nor will they answer the phone and the delivery agency responded stating it was not the responsibility of the seller and they would not reach out to them for the crate fee. I have requested my money be returned multiple times and have not received a response.