Description

They Scammed me out of 0.2 BTC which is about 5k. On 02/19/23 I sent them 0.2 BTC which comes out to 5k now. I bought BTC on cash app and transferred it to my ledger nano. Well ledger doesn't support Monero and I was trying to invest in Monero so I sent my coin to Swapter to exchange it. I first sent $50 to make sure the transaction went smooth and it did, went through no problem. So then I send the rest of my coin which was 0.2 BTC which at the time was about $4880, Pretty much all of my savings. These scammers never once asked me for a ID or anything before taking all my coin. Now that they have my coin they're asking me to validate my ID and asked me where the funds came from so I sent them a picture of my ledger nano account with the transaction details so they could verify the coin was mine. When I tried to verify my ID the check failed. I use my ID for everything. Cash app had to verify my ID to purchase the BTC. Im a driver for Lyft and Lyft verified my ID no problem to drive with them. So there's no reason my ID should have failed other than these clowns are wanting to steal my money. So now that they already took my money Im failing everything I apparently have to do to get it back which seems like a really great excuse to steal my coin. If I needed to pass all these verifications I should have done it before the stole 5k from me. Now they're not answering any Emails or anything from me and I cant get in touch with them at all and it's been a week. If It gets reversed I will update this review, until then I will just revise it adding more details to validate it. The Transaction ID is: 1d2f5bf6ab54d82187b918a349355076d7bb4c2c3de81b5eb385c0752bf3efdd So because your system says my ID is not valid you get to steal the BTC? I even sent support a copy of my web receipt from Cash App from when I purchased the BTC and support isn't even answering my emails anymore! Trust Pilot verified my identity for this review! Seems kinda fishy Swapter fails my identity verification for a reason to steal my BTC. DO NOT USE SWAPTER!!!!! UPDATE 03/21/23: I sent support.swapper.io a web receipt from the cash app I used to purchase the BTC as proof I purchased it legally and they stopped responding to my emails and everything. I haven’t recieved a reply from support.swapter.io since February 26th. Even after I sent the web receipt, no response. I asked for a new link to verify my ID, no response. How can they say all emails were answered? That’s a flat out lie! I had to email the company that does their verifications to try and do it since they weren’t responding. The basically just stole 5k from me. I passed the verification procedure on 03/24/23. I emailed their support letting them know and have received no response.