Description

I ordered 3 bathing suits from the website listed thinking it was an Australian based company as that’s what they make it seem on their webs site. Followed the measurements on the site and long behold once I received my package not only was it not from Australia it was from Hong Kong the bathing suit quality and sizing wasn’t even close to what was listed on the website. So I put in a claim for a full refund which on the websites stated was okay as long as it was within 30 days - which it was it wasn’t even 7 days that I had placed the order. They start with the run around about how it’s going to be expensive to ship back the clothes and offered to do either a 15% refund or send me all the same bathing suits in a larger size. Although I want a full refund I saw where this was going and said they could send me a larger size as long as I’m not being charged again. They had the audacity to tell me they would charge me full amount of what I had already spent of $95.82 to send me the bathing suits in a larger size even though I asked for simply a refund and to return the items. I told them absolutely not and would be reporting them as lack of communication because I have to wait 24 hours for even a response and the fact they lied about their policy online.