Description

Marketing tactics were manipulative and sizing conversion information was totally inaccurate Return policy unclear https://forlest.com/pages/return-and-refund and did not outline any costs to the customer When asking for a return label, misinformation was given about the cost of the return Returned the item but never received the refund until sending an email The cost of return was not listed on the website and also was not what was quoted by customer service "Sure Wendy, a prepaid label would be issued for you to return them first,thus 15USD would be deducted as shipping cost&processing cost off the refund alternatively. If you agree, we would proceed.Thanks & have a nice day." "8 was the 1st delivery cost, and 15 is what the warehouse charged us including logistic cost and warehouse processing cost. "