Description

Company advertises across social media platforms as a legit jewelry company. The product is of poor quality and doesn’t match the description. They don’t respond to emails and have multiple email addresses associated. You have to Google the customer care number and call multiple times before someone picks up. After you receive your order they will sign you up for their VIP program even if you opted out and charge your bank card $40 a month for it. When you call to cancel they will try to only offer you half the money they took from your account for the program. They claim to have a free 30-day return, but when you email to start the return process, your email goes unanswered and you will never be able to get your money back.