Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

BBB Scam Tracker

Back to search

Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

Share and help us warn others

Description

I ordered a jacket and was alarmed to find its cut did not at all correspond to the sizing guide offered on the website. Bust size was described as 43.3 inches but was instead 35.75 inches. If this was not bad enough when I attempted to return the item, despite the promise of a full refund stated in their return policy they offered me only 10% cashback. After several rounds of discussion their offer increased to 35% which still did not adhere to their policy. I strongly urge consumers to steer far away from this company.

Dollars Lost

$58.46

Targeted Person's Location

CT, USA- 06804

Scammer Information
Scammer location logo

Unknown Location

Mobile logo

Unknown Phone Number

Web logo

ellaandjamesboutique.com

Scam Type

Online Purchase

Learn More

Business name

Ella and James Boutique

Date Reported

September 25, 2025

Scam ID

1066715


Similar to your experience?

If you find a scam ID that matches your experience, tell us what happened and share the information you have.

Media or law enforcement?

Wish to dispute this scam report?