Description

I hired this company to clean my carpets. When they came, they said they were cleaning my upstairs. An hour later they asked for payment as they were almost done. Ten minutes after I paid they said the machine broke and they would need to come the following week. I complained about the payment that was made as this was done in good faith assuming they were about to complete the work, but it was not returned. Prior to them returning to supposedly finish the job, it became evident that the carpets were not clean only soaked with water. We need to bring industrial fans in to dry out. I explained all of this when they returned, but new people were sent. The employees did confirm that the carpets did not look clean, but they weren't able to help. They said I needed to call the company. Since then, I have tried every number. They either tell me someone will contact me or they hang up. No one answers by the company name, so I am assuming it's not a legit company. The invoice says Eco Carpet Cleaning and the Zelle payment of 890 went to Liga Services LLC. I'm not able to get in touch with anyone at either place. Bottom line is they took my money for a service they