Description

I am the homeowner at 3380 Bunting Run, Cumming GA 30041 and we have received 2 different packages of women's shoes from China in plastic shipping bags addressed to our home. One bag had a return note included and I was able to contact the original purchaser of these shoes who paid $120 for cheap shoes that showed up in a bag without any identifying company information from RileyRiver.com. Apparently she was attempting to return them because they were the wrong size and the only address listed on the bag was OUR ADDRESS and not the company's. I communicated via email with the customer as she had provided her contact info on the note she included in the return bag. She created the return label based on the return address Riley River has on their shipping label. They have not responded to her and she says she's out $120. The other bag of shoes we had sent to use only has the return shipping label that customer attached (again with our home address) and I have no way of getting in contact with her. I'm under the impression that this company is based in China and attempting to sell cheap shoes for a higher price than they are worth. The other thing of note is that my husband has a legitimate licensed business linked to our home address of GetRileyLink.org so I don't know if this has anything to do with them attempting to us our address. I don't know who else I can report them to but I will be happy to do so with any further suggestions from the BBB. Thank you for your time and assistance in this matter. Christy Lucas & Jeremy Lucas 3380 Bunting Run Cumming GA 30041 404-314-7560