Description

My mother saw a tv ad late at night that had something to do with Elon Musk and a supplement that would help take away pain. The deal was buy one bottle get one free for $59.85. My mom called the phone number on the screen. As she is elderly and has cognitive problems, I monitor her bank account. I saw two charges on her account; one for $59.85 and the other $199.85 from bFit Stores 844-239-4524. I called the number and the customer service person said she ordered the buy 1 get one free for $59.85 and 5 other bottles for $199.85. She had given her email address but they had not emailed a confirmation. I then asked for a confirmation order email, and they sent a tracking number of her order which showed coming from San Jose, CA. However, the product ordered was not for pain but rather Glycosync blood support. I told them my mom did not order that or the amount and we wanted full reimbursement. They said they could give half and when she received the box to not open and return to the shipper. The box was received and brought to the post office and returned to the CA address. I tracked the package through USPS and it was undeliverable so instead of USPS returning the box to sender, they disposed it. I called the different number given on the email received 866-442-6290, and they gave me a different address to return to: 192-01 Northern Blvd, Flushing, NY 11358. I received a new email that their 30 day return time had passed and could not be refunded. My elderly mother was totally taken advantage of!