Description

Placed the purchase and immediately received tracking. Was suspicious because it was an imported item that required customs rather than shipping from New York like advertised. But the shipping carrier misdelivered the package to the wrong address (documented as wrong through photos) and then the seller insisted that she couldn't do anything about it and that I had to file a claim, and that she wouldn't refund me or send a replacement. The shipping site clearly states that only the seller can file a claim and she continued to lie saying that she "contacted the shipping company and they delivered to the correct address" after admitting twice that it was not the correct address. I was only able to get a refund by contacting my credit card company.