Description

The scam was presented as an opportunity to register to win a free child's wagon. After registering, the scammer then began making unauthorized charges to our credit card. The charges appear as "Endless Style" but the email receipt is from "MyeBookNook.com". We initially contacted them by email requesting a cancelation of the account, not disputing the past charges. We received an email reply, but the next month were charged again. When we called the phone number to cancel and have the latest charge reversed, we were connected with a "remote call center." The agent provided a cancellation number for the account, but refused to reverse the charges and refused to let us speak with a manager or have a manager call us back. We recorded the call with consent as proof.