Description

I ordered an item on Amazon that didn't offer a warranty. However, my Chase Amazon card was charged. When I phoned the company, the rep was rude when I inquired what goods/services this company sold & he hung up on me. I called again & spoke to a different rep that apologized and explained they sell warranties & I must've made a recent purchase where I purchased a warranty.....I had not. I asked if this company had a sister company called SERNERCOMPANYCOM & she said yes. That company also charged $9.97 the very same day. Once I told her I was reviewing the order summary/receipt, she also hung up on me. I will report that one next.