Description

i was cold called, while in my car, to offer a premium business listing with better SEO and key words. we discussed it and the salesman "pulled up my listing" to see that i had quite good number of enquires that month, etc. I asked if i could pay monthly in stead of lump sum, and would they send me info about that. eventually a supervisor came on the line and asked if i was authorized to make financial decisions for the company and i said i was, then asked if i would like the service. i did say that i was, but i was driving, hadn't done any due diligence to verify who they are and what they offer, and to simply think about it and whether it would be a wise investment. so when i said i agreed to their service, i was agreeing in principle. about a month went by and i had decided that it really wouldn't be beneficial to my business and didn't want the service. Mary called and to paraphrase, said i made a verbal agreement and that i therefore am committed. i said i didn't want it, that i hadn't paid anything, but she said they have a recording of me agreeing and it's legally binding, if i don't pay it will go to collections. the email with the payment demand also said that i would be subject to 18% late payment penalty, when the terms and conditions on their website clearly state 1% compounded monthly. no mention of 18%. i have obtained legal council who have sent a letter to 411, and since then i have received a notice from a collection agency. my lawyer has sent another letter.