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This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.
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I ordered a dress from this website and when the dress arrived it was obviously not as pictured in their site. It was of the poorest quality and looked different than advertised. The site lists a 30 return policy so I attempted to contact customer service to inquire about getting a refund and returning the dress which had not been worn or used in any way by me. I was then the recipient of several emails telling me how difficult and expensive it would be to return my item to China, though I was lead to believe that it came from North Carolina. I was offered a 10% refund and told I could keep the dress. I declined and once again stated that I would like a full refund and I will return the dress as it is unusable by me. I then received another email offering me %15 refund and was again told how difficult and expensive it would be to return the dress to China and that that expense would fall on me. At that point, I realized that this site is a scam and that I would not be getting my full refund back. This "company" is misleading in their advertising and marketing. They hide that they are actually selling cheap, knockoff products from China, and they do not honor their 30 day return policy. Upon doing a few google searches, I see that many others have been duped by this scam as well.
$65
NJ, USA- 08108
Online Purchase
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FreshNorth Clothing
August 20, 2025
1042595
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