Description

I went onto what I thought was the hotel chain’s website and booked a room. It said I had two days to cancel if plans changed, and I was comfortable with that. After I clicked to put in my card, I saw a service fee that had not been there before I clicked to make the reservation. This caught my eye! Immediately I cancelled in the hope that it would never hit my card at all. Then I tried to call the number listed on the site. Every single number said this is a non-working number. The number that looked like a toll free US number turned out to be some number in Cambodia, apparently. Finally I got through to someone after trying a multitude of numbers and the lady said sorry, we can’t help you. So I called the hotel I thought I had booked directly. They confirmed Get a Room is not a reputable company. They said they had plenty of rooms but the company would have to book it since they now had my money. The company refused and took my $255. I am filing a complaint with American Express as well. Scams are on the rise-I am getting fake invoices all the time these days.