Description

This company charged my card on 2 seperare occasion for 2 different charges. I called their customer service to let them know, and was immediately met with hostility from the lady on the phone, who never provided a name. She answered the phone call asking what date my charges were for and to verify info. Didnt ask the reason I was calling or anything which is red flag number 2. Proceeded to tell me, I must've made the purchases because they wouldnt have my info otherwise, as if fraud doesnt exist. She was really nasty. I was told a refund would be processed, but havent seen it yet. This company is new and clearly a fraud/scam.