Description

Calls daily from different numbers (I have blocked the number each time and deleted the voicemails) and leaves a voicemail. The voicemail is always exactly the same: "Hello, this is Vanessa with the small business unions West Coast branch. I've been trying to connect with you or someone from your finance team over the past few days regarding your business funding approval. I left a voicemail and even sent a text mid last week but haven't been able to get in touch. If you have a moment now, press two to connect with me or someone from underwriting directly your file has been reviewed. We just need to confirm a couple quick details and you can go ahead and select your preferred terms on the loan portal. Your approval is only valid through the end of July so that means this Thursday is the last day to wrap things up. You're always welcome to reapply down the road, but I'd love to help you finalize it now if we can..." I have received this call every day from July 13 through August 6.