Description

On August 1, 2025, I visited the website of Tarifasodeal to book two flights for my daughter and me to fly from Kingston, Jamaica, to Lawton, Oklahoma, USA. The company immediately charged my credit card for one of the flights in the amount of $106,695.36 JMD. Shortly thereafter, an agent from the company telephoned me directly to state that the flights I booked were no longer available, and I needed to book another flight or choose another date. I requested a refund of my money, and the company claimed this could not be done. Over the next few days, I spoke to multiple agents over the telephone (Erika and Teressa) to get my original flights confirmed or cancelled with a full refund. They kept insisting that a cancellation was not possible, but they would speak to the airline to find other flights. Two other flights were found, and the company duly charged my credit cards for. both flights. Taritasodeal charged my credit card via the AA website for the sum of $658.96 (AA-UQAR) and $1009.45 (AA-UPLENG). The local currency equivalent were $94,539.98 and $134,858.46.(Jamaican Dollars) Tariasodeal has not yet refunded my credit card for the original sum of $106,695.36. I need this amount to be refunded. The company has practised a classic case of bait-and-switch tactics. They advertised a low fare on their website, and when you select this fare, they charge your credit card, but then call to try to tell you that the price of the flight (you just selected on their website) has increased, and you need to pay more for another flight. Why have they charged me THREE times (the 2 flights on AA) and then this nebulous amount of $106,695.36 for a flight that they said was no longer available? This is a disingenuous and predatory practice by the company. I require a refund of that amount, and I intend to use every online and social media channel available to call out the company's unethical practices until they fully refund me.