Description

My husband googled SouthWest Airlines, and pressed on the fist number that popped up thinking it was Southwest Airlines. Instead, he found himself talking to someone that claimed he was flying standby (the following day) and that the airline overbooked the flight, and for him to ensure a seat on the plane, he would need to pay $297. My husband looped me into the call as I was the one to make the reservation, and when I saw the email come from FareTicketsLLC - I immediately understood the situation and requested the man reverse the charge. I immediately called SWA to confirm that my husband had a seat on the plane, and then called the CC company. The charges are pending, and if they post, I will absolutely dispute it. The guy on the phone made it sound like he was SWA, and lied to us. You can imagine we were desperate, and wanted to ensure my husband had a seat on the plane, but BEWARE!!!! Make sure you are speaking directly with the airline and not a third party trying to swindle money out of you!!