Description

The scammer that went by the name of Robert was imprecinating being a representative at coinbase telling me there had been some attempts against my account and he was going to help me fix it instead he manipulated my account transferred my BTC to his wallet and coinbase says there's nothing they can do about it I pay for their services and they should be responsible on customers losses because of their negligence and lack of assistance to the client I hold coinbase responsible for this hack this is the second time I've been hacked in coinbase it's not the first the first time was in 2022 were I was calling for assistance to coinbase and a representative called me right away suggesting that they can help me they asked me to take over my computer screen to make sure that everything was good by not being very computer literate as I am a baby boomer and computers are not our first knowledge the hacker took advantage and stole $4,500 from my account in crypto this is the first time this time they stole $3,675.15 and still coinbase does not do anything to collect the stolen funds for their clients at all they say they're not responsible and they're using your money that you invest to invest it and make money for themselves they also charge for any trading that you do so I feel coinbase is responsible in situations like this.