Description

I learned about her services through a recommendation from a friend. She initially appeared trustworthy and friendly, scheduling two cruises for me 1.5 years in advance and collecting deposits for each. However, six months before the cruise, she removed my name from the booking and replaced it with her own. When I requested a refund, she refused, leading me to contact the cruise line and discover that she had manipulated the booking to make it appear as though she had paid all the money. I felt betrayed and helpless when I realized she had taken advantage of my trust and hard-earned money.