Description

Claimed they had authentic labubu/the monsters pop Mart figurines, and merchandise. I assumed they were a reseller of the real merchandise, purchased 12 blind boxes of the macaron set which came out to be $234.00usd rhrough the shop platform on their initial website, received a confirmation email and everything. waited 14 days nothing arrived, Contacted them at the email listed on their website and was assured that it was being sent out waited a whole month before realizing that the tracking number that they gave me was fake so I sent them an email contacting them, letting them know that I hadn’t received my order and over the course of two months, I stayed in contact with them and they kept assuring me that my order would be fulfilled. I had to put in a request through the shop app after waiting the first month because the shop platform makes you wait 30 days before you can even tell them that you haven’t received your purchase, after that report i got an email with a new tracking number that was real and i watched my phone everyday tacking those packages. I placed the order on May 22 of 2025 and the product came July 14 but was sent a fake product and the boxes were printed and for good fakes actually, but I realize that the boxes were different sizes and the way they shipped them out the boxes got beaten up really bad in transit. Yeah they sent them individually instead of in a sealed package I ordered 12 blind boxes and received them in the mail six at a time. Tried looking up the website i got them from again and realized the website got shut down im assuming from fraud and found the new website they made to continue scamming people which is the one listed above. Contacted them again demanding a refund and explained everything i did here with photos and they’re denying me a refund.