Description

I received the clothing I ordered and it was all too big and poor quality. I followed all the instructions: 1. Take a clear photo for the item. 2. Contact our customer service team via [email protected]. 3. Send the photos and order ID to customer service team and tell them about your problems and the resolution you prefer. Return? Refund? Exchange? Resend?4. Customer service team will offer you the address please send do not send the package back to where it came from, or it would delay your refund procedure. Customer service only responded once: "Dear customers : Thank you for waiting. If the product does not have any quality. issues and you insist on returning it to us, you will be charged for shipping, but it is important to understand that our warehouse is located outside the US ,so shipping is international. We apologize for this, we understand that you want to return and Get a refund because you were dissatisfied with these items. How do we return 30% of this products so you can keep them. You can still resell them. I can? Thanks again~ Thank you for waiting. If the product does not have any quality" When I replied that I wanted a full refund, I never got another response.