Description

I placed a large order on TikTok. They had some beautiful items for good prices. I’ve purchased many products on TikTok before never had any issues. Well I waited for a month never got a tracking number so I emailed the company and they sent me a tracking number that said my Package left china on one date and was delivered to U.S my address 3 days later. I emailed them back and said there’s no way my package left the facility in china and was delivered to me 3 days later . That’s when I knew I wasn’t getting my products. They told me they would reship the items. Waited another month and they repeated the process. I never received my items. I then requested a refund. They sent an email saying it would take 15-25 days to get it. Well that was 5 months ago I email them once a month now asking for my money back and they continue to say due to how busy the banks are it may take longer and to be patient. I’ve asked for a customer service number several times and they will not provide one to me. SMH. TikTok should vet the company’s they allow to sell on their app I really thought they did. I wish there was more I could do these scammers need to be stopped.