Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

BBB Scam Tracker

Back to search

Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

Share and help us warn others

Description

My computer locked up while visiting a site from Facebook Marketplace. A Microsoft telephone number was given to call for help to unlock. I was tranferred to 3 different people, one (Sandra Parker) giving her microsoft number as MSF458 and then tranferring to a senior (Victor), and finally to Jack Burkey (gave a phone number of 901-501-6025 for me to call when I needed him), who talked with me several times and worked to free my computer. They stated that Hackers had stolen my IP address and they were monitoring my activity. Technicians ran a check on my computer (they said). Said hackers can get virtual credit cards from my data. They would do surveillance for 24 hrs. I stopped talking to Jack after buying an Amazon gift card for $2,000.00 for Foot Locker which would be sent to me via my American Express account. Also bought an Uber gift card for $500.00 also sent to me. I stopped payment thru AE for both of these.

Targeted Person's Location

AR, USA- 72758

Scammer Information
Scammer location logo

Unknown Location

Mail logo

Unknown Email

Mobile logo

(800) 262-4069

Web logo

Unknown URL

Scam Type

Tech Support

Learn More

Business name

Microsoft Imposter

Date Reported

July 16, 2025

Scam ID

1016776


Similar to your experience?

If you find a scam ID that matches your experience, tell us what happened and share the information you have.

Media or law enforcement?

Wish to dispute this scam report?