Description

The company, Vestiaire Québec, markets itself as a Canadian company. On the website, it claims it is founded in Québec City, and that a physical store is forthcoming in 2025. They also claim to receive a 4.5/5 star rating from Charlotte Cardin, a Canadian celebrity. The website claims items are shipped within 24 hrs, that expedited shipping takes 1-4 business days, and that returns are free. I ordered three dresses for a total of CAD $200. I did not receive an order confirmation number, nor an estimate of the delivery date -- radio silence for 10 days, when I was finally sent a tracking link from a very shady Chinese company. The tracking information kept changing (shipped, not shipped, etc). Finally, the dresses arrived 3 weeks later (July 13, 2025). Extremely poor quality imitations, absolutely unusable and cheap paper-thin material. I also found out the photos used on the website were stolen from various influencers and other clothing companies. In a nutshell, this is a Chinese drop-shipper very convincingly masquerading as a local Québec company. I contacted the company to request a refund and return. They asked me to ship the clothes back to China and to pay for the return shipment myself. I would seriously warn anyone against this company. I have reported this merchant to Shop, and will also report them to Meta as they frequently advertise there. I will also report this vendor to my bank so they can flag them.