Description

Business Name: ADR Complaint Type: Misrepresentation, possible scam Your Complaint: On July 10, 2025, I was contacted by individuals identifying themselves as federal agents (Officer Grace Kim, ID G-7085, and Marshall Richard Kelly, Case ID DMC977376) from the Social Security Administration and U.S. Marshals office. They claimed there was fraud involving my Social Security number, including money laundering and drug trafficking, and that a warrant for my arrest existed. They obtained sensitive identifying information from me under threat of arrest. I was eventually transferred to a company referred to as “ADR” who they claimed could resolve the issue and clear my name by settling an account. I now believe this was part of a fraudulent scheme. I am requesting a full investigation of this business, ADR, and any affiliated individuals who may be misrepresenting themselves and preying on individuals by impersonating law enforcement or federal agents. This is a very serious matter involving identity theft and impersonation of federal officers, and I am concerned that ADR is either directly involved in the scam or being misrepresented as part of it. Desired Resolution: I request that BBB investigate ADR’s involvement and hold the business accountable if they are found to be connected to this scam. I also request my personal information be deleted from any of their systems immediately, and that a formal warning be issued if this business is involved in deceptive practices.