Description

Had an asphalt driveway replaced 1 1/2 weeks ago by Baufirm Paving, a Kitchener, Ontario business. The company representative, James Welch, came to my door and told me they were finishing another job in my Hamilton neighbourhood. He said they had materials left and made me a great offer. The contract indicates that there is a 7 year warranty on the work. Payment was to be made a soon as the job was done. Oddly, my e-transfer payment had to go to a company called Tamster Global Inc.. The crew did not do the thorough clean up promised. More importantly the driveway has large areas of rough surface. I contacted them about the clean up and the surface issues (I texted a picture). My initial contacts with them resulted in 3 appointments in which they stood me up with no follow up. Now they do not return my texts at all. My phone calls to the company in Kitchener were not returned. I finally made phone contact at the business today and spoke with James. He said they would be back in Hamilton around the end of the month and would look at it then. I don't think that is good enough considering the surface of the driveway. I believe I have been scammed even though the company seems to be legitimate. Yet there is no mention of them on the BBB website. **** ** * ** ****