Description

Rep called and said he needed to upgrade my TV box, he has called before but never had the right company I was with and I would say, No I do not have them. This time he called and said I am with your TV company, Optimum and we have gone digital and I need you to turn off your TV box so I can reset it. I hung up because we live in an apartment complex and they pay our cable. He called back and said Why did you hang up on me, I told him he was a scammer and he should stop doing that to people, he said No, I am not, if I am a scammer, how do I have your information? So he proceeded to tell me my address, which was an old address we have not lived at for about 1 1/2 yrs and I said No, I do not live there, he said Yes, you do. Then he said my checking account number and the amount of my Optimum bill which I said nothing because he was right but I did not want him to know that. He told me I will show you, I am going to put a charge on your account and I told him I was going to report him but he never gave me his name and he called from a fictitious number. I called my bank and he did run a charge through the bank. Optimum said it showed on their billing as a credit but it was still trying to debit from my account but they cannot give any other information. So it looks like this guy works for Optimum and has all of their information but they cannot figure out who it is.