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Customer Review Ratings
Average of 10 Customer Reviews
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Review fromTonhi T
Date: 01/21/2025
5 stars**** and **** are awesome! They are friendly and very professional. They replaced our water heater 4 yrs ago but I found a leak, gave them a call and they came by within a few hours and fixed the leak. **** said it was a defective valve and replaced it for no charge. Its great that they stand behind their work. Thank you again for your prompt service A2Z team!A2Z Water Heaters
Date: 01/22/2025
Thank you Tonhi for your review of our service. We were happy to help. Call anytime. Water heaters are ****** passion and part of that passion is that you can count on us.Review fromJames E
Date: 12/20/2024
5 starsOur experience with **** and his team was great from start to finish. **** is very passionate about his business and it shows from the quality of workmanship. Very professional,knowledgeable,and reliable. If you have a water heater issue, dont look any further call A2Z water heaters.A2Z Water Heaters
Date: 12/23/2024
Thank you ***** for your very thoughtful review. It was our absolute pleasure to work with you. Please let us know if you have any issues moving forward. *********** doesn't end when your water heater is installed. Give us a call in about a year and we will flush out your water heater for you for free.Review fromKathleen J
Date: 09/17/2024
5 starsHearing an unusually loud noise coming from my elderly sister's water heater I discovered it was 28 years and obviously needs to be replaced. I did some research and found that A2Z Water Heaters served her area and the ratings and reviews on the BBB site were excellent. I called on Monday morning and **** answered personally and said they'd be over shortly. The job was gonna be challenging because it wasn't a normal swap out. The old installation would never meet the newer building codes so they had a lot of work to do. **** explained everything to me thoroughly. They came at 8:00 AM on Wednesday and finished by 4:00 PM. They did a first quality job and I'm very happy with the service. They take care of everything from the permits, installation, and warranty registration, hence the *** name??. This is a wonderful family owned and operated business. I highly recommend them.A2Z Water Heaters
Date: 09/18/2024
Good morning ********. Thank you so much for you kind and thoughtful review. We are very happy that you chose us. Your water heater set up provided challenges beyond what we normally experience which enabled us to think outside the box and improve our skills even more. Perfecting the process to make every water heater installation as smooth as possible for our customers is always our goal. It was an absolute pleasure to help you and provide you with the very best installation. From our family to yours, thank you.Review fromTeresa M
Date: 07/08/2024
5 starsI ditto all the great reviews. **** and **** are exceptional. Having your hot water heater die unexpectedly (although probably long overdue), is not a pleasant experience! I called one day, and they were there at 8am the next morning, which was awesome! But even better than that, was the way everything was explained to me .. what was wrong about the installation .. and what they needed to do to ensure it was safe, and up to code. These two take customer service to heart. I got a new ********************** heater and had the privilege of meeting two very kind people. That put a big smile on my face.A2Z Water Heaters
Date: 07/09/2024
That is so wonderful to hear, ****! We were happy to work with you and are even happier knowing you are satisfied. Please don't hesitate to reach back out if you have any issues!Review fromAlan A
Date: 05/16/2024
5 starsI Can't say enough about A2Z Water Heaters .The pilot light would not stay lit on my 19 year old water heater so I knew it was time for a new one. I called in the evening and they showed up the following morning. *********** explained exactly what they would be doing for the installation and to bring it up to code and make it safe. I stayed out and had fun chatting with them during the installation. They take care of the permit too. When they were finished, **** reviewed the controls with my wife and I. *************** with a fair price, I have referred them to my neighbors as well. Call **** if you need a water heater, you'll be glad you did!A2Z Water Heaters
Date: 05/17/2024
Thank you ****. We love it when customers want to be involved in the installation process. It was great chatting with you. Thank you for allowing us to work with you and get you a great water heater and a great installation. We take pride in our work and are we are thrilled to have been able to provide you with the service you deserve.Review fromBen D
Date: 03/05/2024
5 starsIn case you're tired of reading all these reviews, I'll make this one short: all the wonderful things all the other reviewers said about A2Z Water Heaters is true: fast service, thorough explanations, nice equipment.A2Z Water Heaters
Date: 03/09/2024
Wow Ben. Thank you so much for your review. For A2Z, water heater installations are not just about replacing a water heater. It's about the entire process and making sure we explain everything thoroughly. So glad to have been able to work with you ***. It was an honor.Review fromCarl R
Date: 05/02/2023
5 stars**** came by to give a written estimate and told me everything that would be done to bring the job up to code, including a barrier post installed. Top notch installation and service. Prompt emails about permit process and setting up appointment for Inspection. It was a pleasure watching him and his son in-law **** work together, they truly have it down to a science!Highly recommend A2Z Water Heaters Thank you **** and ****.A2Z Water Heaters
Date: 05/04/2023
Thank you so much **** for your recommendation. We are thrilled to have been able to work with you. Your observations of our efficient process means so much to us. In a world filled with so much craziness, it's very rewarding to be able to streamline our water heater installations. You, the customer, deserve the best possible service. Without you, there would be no A2Z Team. Thank you for allowing us to install your water heater.Review fromLoy M
Date: 02/17/2023
5 stars**** sold me on his service. He educated me on why hes so meticulous and detail oriented with what he does. Im a heavy equipment mechanic and could have easily swapped out the water heater myself. After **** explained to me what was wrong with my water heater (Many problems since it was installed in the house in ****). He then explained why he will upgrade and replace every other related component to meet or exceed code. I realized that I could easily swap out the part and save some money and do it my self, but if something went wrong, I could receive a fine from the city, or at worst, burn my house down. He installed the water heater like it was his home. Very happy that I went with A2ZA2Z Water Heaters
Date: 02/19/2023
Awesome observations and comments ***. Being detail oriented and meticulous is so important when installing a water heater. Water heaters that are installed incorrectly can be a danger to everything and everyone in the home. Your personal safety and the efficiency of the water heater are our top ************** were wonderful to work with ***. Thank you for allowing us to take care of your water heater installation for you. ~****, **************Review fromShanon P
Date: 12/03/2022
5 starsMy old water heated failed on Thanksgiving and flooded the lower portion of my home. I called A2Z Water Heaters and spoke with ****. He came out on Saturday and provided me with great information about water heaters in general, the installation process, and the new water heater. In addition, he removed the drywall on the side and back of the water heater area to allow the mitigation company to check for any additional water damage prior to installing new drywall. This was great and **** is qualified as he is also a general contractor! **** also provided some plumbing advice as I was fixing a valve in my backyard that that had to be finished prior to the water heater installation being completed. ****** handled the permit process, including scheduling and the inspector was super impressed with the installation! Bottom line is that I highly recommend hiring ****, ******, and **** for any water heater installations. They were simply fantastic!A2Z Water Heaters
Date: 12/04/2022
Thank you ****** for all your wonderful comments. It is very important to us that our customers see how much we care. Its not just about a water heater install for us. Its about helping people and making the process as simple as possible for you. We were thrilled that you chose us to help you with your water heater needs. A2Z Team (****, ***************Review fromMarie B
Date: 10/07/2022
5 starsI called A2Z Water Heaters in July and I apologize, I have been meaning to write this review before now. The owner **** did an amazing job installing the water heater! He specializes in water heaters and truly is an expert in this field -top notch and very professional, not to mention the most reasonable out of the bids I got. He went above and beyond doing some extras to bring my water heater area to code from a prior installation without charging me extra, and his accomplice **** was excellent too. If youre in need of a water heater, please call A2Z Water Heaters, you will be in excellent hands and so happy you did!A2Z Water Heaters
Date: 10/08/2022
Thank you ***********************. Working with you was an absolute pleasure. Our goal is always to do more than expected. So glad you saw that we did. It is very important to me that every water heater installation is as good or better than the previous one. I always want to do more and do better. Thank you for trusting me with your water heater installation. And.... thank you for taking time to share your experience and for giving us a 5 star review. We appreciate it very much. ~ ****************************** (and **** too)
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