At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 355 E Germann Rd Ste 201, Gilbert, AZ 85297-2957
- BBB File Opened:
- 1/13/2011
- Years in Business:
- 37
- Business Started:
- 1/1/1987
- Accredited Since:
- 2/25/2011
- Type of Entity:
- Sole Proprietorship
- Alternate Business Name
- National Academy of Sports Medicine
- Business Management
- Ms. Deidre Hernandez, Senior Service Operations Manager
- Mr. Caleb Hanger, Senior Director of Operations
- Mr. Román Ruiz, Customer Service Manager
- Ms. Marisa Valdez, Customer Service Manager
- Mr. Zachary Menlove, Customer Service Manager
- Ms. Mayra Sandoval, Customer Service Manager
- Contact Information
Principal
- Ms. Deidre Hernandez, Senior Service Operations Manager
Customer Contact
- Ms. Deidre Hernandez, Senior Service Operations Manager
- Mr. Román Ruiz, Customer Service Manager
- Ms. Marisa Valdez, Customer Service Manager
- Mr. Zachary Menlove, Customer Service Manager
- Ms. Mayra Sandoval, Customer Service Manager
- Additional Contact Information
Email Addresses
- Primary
Website Addresses
Customer Complaints
137 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
09/04/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
59 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Vanessa M
08/16/2024
NASM Response
08/26/2024
Hi *******,
We want to apologize that you have had such a frustrating time getting a hold of our customer service team! We promise we are here and will help you as much as we can. It looks like you are working directly with one of our managers regarding your specific situation. We also wanted to make sure you had a chance to look at our terms and conditions which our available to anyone through our main website here **************************************************.
We also want to reassure you that NASM is an industry leader when it comes to Personal Training certifications. Our content is designed at the highest level to ensure that our trainers are capable of providing best practices wherever they operate!
Please don't hesitate to reach out to us through email, chat, or phone if you have any additional questions or need assistance. You can also reach out to the manager who has been working out to you!
NASM Management Team
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