BBB Accredited Business Profile



(800) 967-8526


21 years in business
1720 W Rio Salado Pkwy
Tempe, AZ 85281-6590
Additional Phone Numbers
  • (888) 418-1212
Additional Email Addresses
BBB File Opened: 11/05/2002
Business Started: 04/24/1996
Business Incorporated: 04/24/1996 in AZ
Type of Entity
Limited Liability Company
Business Management
  • Ms. Camille Luna, Fleet Services Specialist
  • Jamie Fischer, Managing Director
  • Ms. Cynthia Garcia, Customer Relations Manager
  • Mr. Patrick Mctizic, Assistant Director
  • Tyler Ray, Assistant Director
  • Ms. Gina Schwinden, Director

Business Category
  • Auto Dealers - Used Cars
Products & Services
Automotive sales
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
  • Auto deduct (ACH), Text-to-Pay, MoneyGram, Pay Online, Pay in cash at Walmart, K-Mart (or other CheckFree locations).
Refund & Exchange Policy: 
Vehicle Return Program.  Customer can return the vehicle to DT within 5 days of purchase for any reason & be charged a $1/mile for any mileage over 300 miles. 
BBB accredited business


Government Action

Consumer Financial Protection Bureau v. Drivetime
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

On November 17, 2014 DriveTime Automotive Group, Inc. (DriveTime) and its finance company DT Acceptance Corp., entered into a Consent Order with the Consumer Financial Protection Bureau (CFPB). Under th... Read More


The company is headquartered in Arizona and operates over 130 locations in the following 26 states: AL, AZ, AR, CA, CO, DE, FL, GA, IL, IN, KS, KY, MD, MS, MO, NV, NJ, NM, NC, OH, OK, PA, SC, TN, TX and VA.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.




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