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Business Profile

Self Defense Devices

Safety Technology

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Self Defense Devices.

About

Important information

About This Business

Wholesale Self Defense, Hidden Cameras, Survival Gear

Years in Business: 40

Products and Services

Pepper Spray, Stun Guns, Tasers, Mace, Survival Gear, Hidden Cameras, Home Protection, Personal Safety, Knives, BadAss Stun Baton, Barking Dog Alarm, Bear Repellents, Book Safe, Cola Can Safe, Cross Hidden Camera, Diversion Safes, Dog Repellents, Door Stop Alarm, Dummy Cameras, Glass Breakers, Hand Cuffs, Home Alarms, Key Chain Alarm, Keychain Stun Gun, Mace Muzzle, Mace Sprays, Metal Detectors, Pepper Guns, Personal Alarms, Runt Stun Gun, Safety Lights, Self-Defense Keychains, Spike Stun Gun, Stun Batons, Tactical Pens, Taser Pulse, Telescopic Batons, Triad Stun Gun, Trigger Stun Gun

Business Details

BBB File Opened:
1/27/1993
Business Started:
1/1/1986
Date of New Ownership:
1/1/2025
Business Incorporated:
4/22/1994
Type of Entity:
Corporation
Business Management:
Mr. Michael Gravette, President

Additional Contact Information

Principal Contacts
Mr. Michael Gravette, President
Customer Contacts
Mr. Michael Gravette, President
Fax numbers
Primary Fax: (904) 720-0651
Additional Phone Numbers
Other Phone: (800) 477-1739
Additional Email Addresses
Sales: Email this Business
Technical Support: Email this Business
Customer Service: Email this Business

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 996650000 for this business, issued by City of Jacksonville

City of Jacksonville

117 W. Duval St.

Jacksonville FL 32202

Additional Information

Payment methods
Credit Card, Debit Card or PayPal
Refund and Exchange Policy
We as a wholesaler will replace any defective item. There is a 20% restocking fee for the return of non-defective items.
On some items, it would help prevent returns if you let us speak directly to your customer. Many times we can find the problem.
You may have your customers send a defective item directly back to us if you wish. Your customer will package the item and then address it to your company but with our address (see example below). This is so that you don’t have to handle returns and that your customer never finds out about us.
You will need to login to the online ordering system and click on RMA# to obtain a Return Merchandise Authorization number. The RMA # must be written on the outside of box. There must also be a note in the box explaining the problem. Returns received without a note will result in a longer processing time.

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.