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Find a Location

Tickpick LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Tickpick LLC

      225 W 34th St Ste 1708 New York, NY 10122-1703

      BBB Accredited Business
    • Tickpick LLC

      One Columbus Place, N19D New York, NY 10019-8227

      BBB Accredited Business

    Business ProfileforTickpick LLC

    Event Ticket Sales
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.38/5stars

    Average of 721 Customer Reviews

    Customer Complaints

    301 complaints closed in last 3 years

    142 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/3/2014

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Tickpick LLC is an online marketplace for buying and selling event tickets.

    Business Details

    This is a multi-location business.

    Find a Location

    Tickpick LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Tickpick LLC

        225 W 34th St Ste 1708 New York, NY 10122-1703

        BBB Accredited Business
      • Tickpick LLC

        One Columbus Place, N19D New York, NY 10019-8227

        BBB Accredited Business
      Location of This Business
      225 W 34th St Ste 1708, New York, NY 10122-1703
      BBB File Opened:
      1/11/2012
      Years in Business:
      12
      Business Started:
      8/29/2011
      Business Incorporated:
      8/29/2011
      Accredited Since:
      3/3/2014
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Ticketpickit LLC
      Hours of Operation

      Primary

      M:
      9:00 AM - 9:00 PM
      T:
      9:00 AM - 9:00 PM
      W:
      9:00 AM - 9:00 PM
      Th:
      9:00 AM - 9:00 PM
      F:
      9:00 AM - 9:00 PM
      Sa:
      9:00 AM - 9:00 PM
      Su:
      9:00 AM - 9:00 PM

      Industry Tip

      BBB Tip: Buying tickets to the big game or concert? Don't get scammed

      Customer Complaints

      301 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/17/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      On Feb 29th my tickpick account was used to purchase a concert ticket set for 2 days later. My credit card notified me suspicious card activity and I told them it was fraud. At that same time I also called and closed the credit card account. I sent an online request to tickpick that the tickets were fraud and it was forwarded to their risk management. I also closed my tickpick account as I hadn't used it in several years. According to tickpick the tickets were used, they cant say their were fraudulent and my credit card is holding me accountable for the charge. I have had several back and forth exchanges with tickpick but they cant seem to provide much info or help to support a fraud use of the account. If they are going to store credit card and personal information they need a way to make sure it is secure. I need proof provided to my credit card that it was a fraud charge. Multiple charges were attempted within a few minutes which should be suspicious.
      Read More

      Customer Reviews

      721 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      be g

      1 star

      05/01/2024

      DO NOT USE THEM! They claim to have the lowest prices, but they are HIGHER than Ticketmaster! They would not price match or accept refunds.

      Tickpick LLC Response

      05/03/2024

      Hi there. TickPick offers a "BestPrice Guarantee" on most purchases. Details can be found via the following link:*********************************************************

      Local BBB

      BBB Serving Metropolitan New York

      BBB Reports On

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