This Business Is Not BBB Accredited

Choice Home Warranty

Choice Home Warranty

(888) 531-5403

Choice Home Warranty

9 years in business
Headquarters
1090 King Georges Post Rd
Edison, NJ 08837-3701
Fax Numbers
  • (732) 520-6461
BBB File Opened: 05/19/2009
Business Started: 05/18/2008
Business Incorporated: 05/18/2008 in NJ
Type of Entity
Corporation
Business Management
  • Mr. Victor Mandalawi, President
Business Category
  • Home Warranty Plans
  • NAICS: Other Direct Insurance (except Life, Health, and Medical) Carriers

Additional Information
  • In September 2016, BBB advised Choice Home Warranty that it was brought to the attention of BBB that Choice Home Warranty was offering an incentive to consumers who submit positive Customer Reviews. The business was notified this is not permitted wit...
  • In September 2016, BBB advised Choice Home Warranty that it was brought to the attention of BBB that Choice Home Warranty was offering an incentive to consumers who submit positive Customer Reviews. The business was notified this is not permitted within BBB policy and BBB cannot publish those Customer Reviews. The business was asked to cease the practice of offering incentives for reviews. In November 2016, Choice Home Warranty assured BBB in writing they were not offering incentives to consumers for reviews.
    In June 2017 BBB advised Choice Home Warranty it was again brought to the attention of BBB the business is offering incentives to consumers who submit positive reviews. BBB has reminded Choice Home Warranty this is not allowed within BBB policy and the reviews will not be published.
    Customers may not receive any type of payment, compensation or favor in exchange for submitting a BBB customer review.  BBB wants only real reviews that present no conflict of interest.  


Alternate Business Names
  • ChoiceHomeWarranty.com
  • Home Warranty Administrators

B-

Government Action

Final Consent Judgment
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

June, 15, 2015 NEWARK – Edison-based CHW Group, Inc., which does business as Choice Home Warranty, has agreed to pay the State $779,913.93 including consumer restitution; revise its business practices; and retain a compliance moni... Read More

Overview

Choice Home Warranty is a service contract that covers the repair or replacement of many of the most frequently occurring breakdowns of home system components and appliances.

Before submitting a complaint, Choice Home Warranty requests that consumers contact Tracy M. to try and resolve the issue. Tracy can be contacted at tracy@choicehomewarranty.com or 732-243-5964.
 

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Choice Home Warranty include:

  • 2819 complaint(s) filed against business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Choice Home Warranty

THIS BUSINESS IS NOT BBB ACCREDITED

Choice Home Warranty

Customer Review Rating:

17%
79%

Composite Score: