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Find a Location

Giftexpress.com has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Giftexpress.com

      3775 Park Ave Unit 5A Edison, NJ 08820-2566

    • Giftexpress.com

      22 Meridian Rd Unit 4 Edison, NJ 08820-2848

    Business ProfileforGiftexpress.com

    Perfume
    Multi Location Business

    At-a-glance

    Customer Reviews

    3.74/5stars

    Average of 38 Customer Reviews

    Customer Complaints

    42 complaints closed in last 3 years

    19 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Online retail.

    Products & Services

    Name brand fragrances.

    Business Details

    This is a multi-location business.

    Find a Location

    Giftexpress.com has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Giftexpress.com

        3775 Park Ave Unit 5A Edison, NJ 08820-2566

      • Giftexpress.com

        22 Meridian Rd Unit 4 Edison, NJ 08820-2848

      Location of This Business
      3775 Park Ave Unit 5A, Edison, NJ 08820-2566
      BBB File Opened:
      10/26/2015
      Years in Business:
      8
      Business Started:
      10/9/2015
      Business Incorporated:
      10/9/2015
      Type of Entity:
      Corporation
      Business Management
      • Mr. Ravinder Singh, Principal
      Contact Information

      Principal

      • Mr. Ravinder Singh, Principal

      Customer Contact

      • Mr. Ravinder Singh, Principal
      Additional Contact Information

      Fax Numbers

      • (732) 678-5870
        Primary Fax

      Email Addresses

      Customer Complaints

      42 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/04/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      Hi BBB staff, I ordered a set of fragances that totaled $60 in August of 2022. I have correspondence dating back last year where I reached out to this company over 10 different instances and it was basically a cat and mouse chase where the only thing that achieved was me wasting time. I have continued emailing them and have had no success. I just want a refund for this order as I no longer want it due to its tardiness. I understand that it has been more than a year but I have been in constant communication with GiftExpress and they simply respond and then ghost me. I
      Read More

      Customer Reviews

      38 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Rohitendra C

      1 star

      02/16/2024

      They sold me a fake I looked at the ****** site and matched the picture and they did not match I looked on you tube how to tell the real from fake and they definitely are sending me a fake they also said 3-5 days till i get my package its been 7 days now and still nothing these people are scammers i already contacted my bank to get my money back hope this helps others from getting scammed

      Giftexpress.com Response

      02/18/2024

      Hello,Sorry to hear that you did not like the product but all products are 100% genuine,brand new and fresh.If you are not satisfied with it,please send the product back to ** in its original packaging.The address is below:*********** Returns ******************************************************A refund will be issued once the product is delivered and inspected.Please reply back if you have any questions.Regards,Your Giftexpress Support Team.

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