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Find a Location

WorkWave, LLC has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • WorkWave, LLC

      101 Crawfords Corner Rd Holmdel, NJ 07733-1976

      BBB Accredited Business
    • WorkWave, LLC

      4375 Pineview Dr Commerce Township, MI 48390-4129

    • WorkWave, LLC

      1001 Wade Ave Ste 215 Raleigh, NC 27605-3323

    • WorkWave, LLC

      407 S 27th Ave Omaha, NE 68131-3609

    Business ProfileforWorkWave, LLC

    Computer Software
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    26 complaints closed in last 3 years

    8 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/26/2013

    Years in Business: 39

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This business provides field service companies with software and solutions that empower them to grow their business, service their customers and maximize their money.

    Business Details

    This is a multi-location business.

    Find a Location

    WorkWave, LLC has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • WorkWave, LLC

        101 Crawfords Corner Rd Holmdel, NJ 07733-1976

        BBB Accredited Business
      • WorkWave, LLC

        4375 Pineview Dr Commerce Township, MI 48390-4129

      • WorkWave, LLC

        1001 Wade Ave Ste 215 Raleigh, NC 27605-3323

      • WorkWave, LLC

        407 S 27th Ave Omaha, NE 68131-3609

      Location of This Business
      101 Crawfords Corner Rd, Holmdel, NJ 07733-1976
      BBB File Opened:
      12/14/2012
      Years in Business:
      39
      Business Started:
      9/1/1984
      Accredited Since:
      2/26/2013
      Type of Entity:
      Limited Liability Company (LLC)
      Additional Contact Information

      Fax Numbers

      • (732) 612-1373
        Primary Fax

      Email Addresses

      Customer Complaints

      26 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/12/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I sat through a demo which turned into a high pressure sales pitch very quickly( offer ends at midnight SIGN NOW) and signed on for real green thinking I had made the correct move for my small business I was lied to repeatedly during the sales pitch. I was told everything I needed was included in the monthly price which it indeed was not then was told I cant use X feature without X feature, all of which increased my monthly payment. One of the main features the salesman mentioned that had sold me on the software had been discontinued for a few years according to the support team when I asked why I couldnt get it to work. When I brought all of this to the attention of a manager to try and get them to make things right I was told ohh well you signed the contract alreadyThis same manager told me he was going to go back and listen to the calls to see what was promised by the salesman and if i was lied to, they would terminate the signed contract. It has been 3 weeks now and i have not heard from anybody at this company.I do not remember the managers name. *********** was *********************** I am not longer using this software and am seeking to get out of this contract as I was lied to and preyed on by a commission hungry salesman and the monthly fee which was once feasible for a small 1 person business is no longer. I have talked to MANY people with a similar experience.
      Read More

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jeffrey R

      1 star

      04/03/2024

      This company uses ******** adds to lure companies to "like" the add then a sales person *****************, uses your contact information to contact you and convince you that their software is perfect for your company and then convince you to sign a contract. Once the inprocessing begins, you learn that it isn't what you were expecting. Trying to get out of the contract, which is supposed to be free of charge for the first 3 months, is a nightmare. He turns it over to their financial department who threatens to turn you over to a 3rd party collection department. No one returns phone calls and no one responds to emails regarding my complaint. I have received only emails from the financial department wanting me to pay to void the contract. This is criminal sales tactics that I will not give into. The sales department is unresponsive and the financial department will not answer the phone. My next step is upper management and litigation

      WorkWave, LLC Response

      04/23/2024

      Hi ******* - We appreciate your feedback, and would like to learn more about your experience - someone from your account team will be getting in touch with you directly to further discuss.

      Local BBB

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