Laser Eye Surgery
Omaha Eye & Laser Institute, Inc.Reviews
This profile includes reviews for Omaha Eye & Laser Institute, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 8 Customer Reviews
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Review fromLisa P
Date: 10/08/2026
5 starsI liked everything about this office. They were thorough, kind, compassionate and patient. The doctor answered all of my questions.
Omaha Eye & Laser Institute, Inc.
Date: 10/12/2026
Hello REMOVED,Thank you for taking the time to share your recent experience at our office. We greatly appreciate your kind words and feedback. Truly,Omaha & Lincoln Eye and Laser InstitutesReview fromMardi M
Date: 10/06/2026
5 starsI have received the best customer care. Doctors and staff are friendly and professional. They have explained options for best results. I feel I am in good hands.
Omaha Eye & Laser Institute, Inc.
Date: 10/08/2026
We greatly appreciate your kind feedback, Mardi. Hearing that you received the best customer care completely brightened our day. I will be sure to pass your compliments along to our doctors and staff. Thank you for choosing us for your care!Truly,Omaha & Lincoln Eye and Laser InstituteReview fromMarvin S
Date: 10/01/2026
5 starsEveryone was really great met me needs and made me comfortable during my eye surgery looking forward to my next eye surgery
Omaha Eye & Laser Institute, Inc.
Date: 10/02/2026
Thank you for sharing, REMOVED. We greatly appreciate you taking the time to share your experience with others and for choosing Omaha & Lincoln Eye and Laser Institute.Review fromDonna L
Date: 09/09/2026
5 starsThe REMOVEDEye Institute are great. Very prompt with the appointments. In the surgery room they are all very caring and make you feel comfortable. I think this has been the best experience. They are also very good about explaining everything to you.
Omaha Eye & Laser Institute, Inc.
Date: 09/10/2026
Thanks for sharing your experience, REMOVED. We greatly appreciate you taking the time to share with others. Truly,Omaha & Lincoln Eye and Laser InstitutesReview fromMichaela B
Date: 09/02/2026
5 starsI recently had exams and cataract surgery at Omaha Eye and Laser. I was extremely pleased with the care that I received and my outcome after surgery. All of the staff was so helpful and friendly and the doctors are fantastic. Thank you Omaha Eye and Laser.
Omaha Eye & Laser Institute, Inc.
Date: 09/03/2026
Thank you for the wonderful review! We are so glad to hear that you had a great experience with our doctors and staff, and that you are pleased with your cataract surgery outcome. We appreciate you choosing Omaha Eye and Laser!Review fromRichard L
Date: 09/01/2026
5 starsI was very happy with the service that I received on short notice and the physician was very informative and listen to everything that I said and help me understand what it happened. I would highly recommend them to everybody. Thank you very much for the service that you did.
Omaha Eye & Laser Institute, Inc.
Date: 09/02/2026
Hello REMOVED,We greatly appreciate your kind words and for choosing Omaha Eye and Laser Institute for your care. Thank you for your feedback.Truly,OELI Doctors and StaffReview fromEdward M
Date: 09/01/2026
5 starsI have been seeing Omaha Eye and Laser for about 5 years. First for a coronary vein occlusion and glaucoma prevention then for cataract surgery. All of their staff I have encountered over the years have been professional, highly responsive to addressing my questions and concerns all while being very cordial. I have had nothing other than positive experiences and kind, compassionate care.
Omaha Eye & Laser Institute, Inc.
Date: 09/02/2026
Thank you for choosing Omaha Eye and Laser Institute for your vision care over the past five years. We are incredibly grateful for your trust, especially when managing complex conditions like a REMOVED, glaucoma prevention, and your recent cataract surgery. Our team takes great pride in delivering professional, highly responsive, and compassionate care, and it is wonderful to hear that our staff made you feel so well-supported and comfortable throughout your journey. We look forward to continuing to care for your eyes for many years to come.Sincerely,The Team at Omaha Eye and Laser InstituteReview fromJoy N
Date: 08/22/2026
2 starsFirst their service and surgery doctor was great. the bad part for some reason one of the anesthesia during the second eye surgery was not covered by my insurance! Why? the first one was??? Added $700 to my bill. Next, the eye doctor checkups after surgery were not covered! They scheduled them with my regular eye doctor instead of doing them in house. When asked i was told covered. NOT!!! Added $1050 to my bill. I am on a budget and saved to have cataracts surgery. These should have been covered. REMOVED!
Omaha Eye & Laser Institute, Inc.
Date: 09/02/2026
Were sorry to hear about your frustration regarding the billing concerns you experienced. While the post-operative care and anesthesia services referenced in your review are billed independently by outside organizations and are not charges from our office, our team was happy to reach out to both organizations on your behalf to help clarify and resolve the concerns.Through our follow-up, we confirmed that the post-operative office has written off the balance in question and is no longer pursuing payment. We also confirmed that the anesthesia billing office has spoken with you regarding their charges and has attempted additional contact to assist you. They advised that further clarification is needed directly from your insurance company regarding how the claim was processed.Although we do not control the billing practices or insurance processing for these independent organizations, we remain committed to helping our patients navigate concerns whenever we can. If there are any remaining issues related to your care that our team can assist with, we encourage you to contact our office directly.
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