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Business Profile

Auto Repairs

New Concept Auto Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Visit Website(913) 381-2200Write a Review

About

Overview

New Concept Auto Service

9573 W 87th St

Overland Park, KS 66212-4552

View Service Area
See Hours
Operating Hours
7:30 AM - 5:30 PM
7:30 AM - 5:30 PM
7:30 AM - 5:30 PM
7:30 AM - 5:30 PM
7:30 AM - 5:30 PM
Closed
Closed

Find a Location

New Concept Auto Service has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    BBB Accreditation & Rating

    BBB Accreditation: None

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

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    About This Business

    New Concept Auto Service is more than an auto repair shop; we're a family that's focused on giving you the best service possible. We have manufacture diagnostic equipment, ASE master certified techs and Audi/BMW factory trained techs on staff, ready to give you an expert experience. Call us today to book your appointment!

    Years in Business: 40

    Products and Services

    ADAS Calibration, Auto A/C & Heat Repair, Auto Diagnostics, Auto Electrical Repair, Auto Repair, Brake Service, Diesel Repair, Engine Repair, Oil Change, Suspension Repair, Tire Services, Transmission Repair, Wheel Alignment

    Business Details

    Local BBB:
    BBB of Midwest Plains
    BBB File Opened:
    1/20/1988
    Business Started:
    12/1/1985
    Date of New Ownership:
    10/1/2019
    Business Incorporated:
    5/10/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management:
    Julia Caldwell, Marketing Director

    Additional Contact Information

    Principal Contacts
    Vicente Silva, Owner
    Customer Contacts
    Vicente Silva, Owner
    Julia Caldwell, Marketing Director
    Additional Email Addresses
    Complaint: Email this Business
    Inquiry: Email this Business
    Additional Websites
    google.com/search?q=new+c...
    yelp.com/biz/new-concept-...
    nextdoor.com/pages/maceks...
    groupon.com/biz/overland-...
    Social Media

    Additional Information

    Payment methods
    Cash, Check, Visa, Master card, Amex, 
    Refund and Exchange Policy
    • At New Concept Auto Service we offer 5 year/50,000 mile nationwide warranty. 
    Business Categories
    Auto Repairs, Auto Maintenance, Auto Air Conditioning, Outboard Motor Repair, Auto Diagnosis, Tire Repair, Oil Changes

    Latest Reviews

    • Margaret S

      "I used New Concepts in REMOVEDfor the first time for an oil change. Service was great- friendly and fast." ... Read full review

    • Patrick B

      "I've used NC in OP on several occasions for our BMW and a late model Mercedes. I've had to have some major stuff done (pHEV battery, electrical, new front end, etc) I have a decent knowledge of auto repairs and I've always found these guys to be knowledge, honest and fair." ... Read full review

    • AIDAN L

      "Very bad experience with New Concept Merriam. I took my car in for what seemed to be a simple AC problem." ... Read full review

    View all Reviews

    Frequently asked questions about New Concept Auto Service

    • Is New Concept Auto Service BBB Accredited?

      No, New Concept Auto Service is not BBB Accredited. Businesses are under no obligation to seek accreditation.

    • What is the BBB rating of New Concept Auto Service?

      New Concept Auto Service has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

    • How many complaints does New Concept Auto Service have on BBB?

      New Concept Auto Service has 8 complaints filed with BBB in the last 3 years, 2 of them in the last 12 months. This profile includes complaints for the headquarters and corporate-owned locations of New Concept Auto Service.

    • How many customer reviews does New Concept Auto Service have on BBB?

      New Concept Auto Service has 6 customer reviews on BBB. This profile includes reviews for the headquarters and corporate-owned locations of New Concept Auto Service.

    • How do I file a complaint against New Concept Auto Service?

      You can file a complaint against New Concept Auto Service on BBB.

    • Where is New Concept Auto Service located and what areas does it serve?

      New Concept Auto Service is headquartered at 9573 W 87th St, Overland Park, KS 66212-4552. Service area: Overland Park, Olathe, Mission, Shawnee, Leawood.

    • How long has New Concept Auto Service been in business?

      New Concept Auto Service has been in business for 40 years, since 1985.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.