Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

About

About This Business

Mercury Fiber provides high speed Internet and digital telephone service to Northeastern Kansas and Northern Indiana.

BBB Accredited Since: 8/19/2010

Years in Business: 19

Products and Services

This company provides residential and business internet services. They also offer business and digital phone service.

Photos and Videos

  • image description not provided by submitter

Business Details

BBB File Opened:
9/23/2008
Business Started:
9/17/2007
Business Incorporated:
9/17/2007
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Mercury Broadband
Mercury Wireless, Inc.
Business Management:
Blake Wiseman, Vice President of Engineering
Angela Tenbrink, Vice President of Finance
Geri Johnson, Customer Support Manager
Kwame Trotman, CEO

Additional Contact Information

Principal Contacts
Kwame Trotman, CEO
Customer Contacts
Blake Wiseman, Vice President of Engineering
Angela Tenbrink, Vice President of Finance
Geri Johnson, Customer Support Manager
Additional Phone Numbers
Other Phone: (785) 354-4915
Additional Email Addresses
Primary: Email this Business

Additional Information

Refund and Exchange Policy
Mercury Broadband has a 14 day "No Commitment", "No Questions" cancellation policy on all Internet and digital telephone services.

Latest Reviews

  • Robert D

    "Mercury has been so unreliable this last year in my area. I keep getting promises from customer service of better speed, better call backs and yet nothing." ... Read full review

  • Karl M

    "Criminal company Paid with govt grants to install rural internet and walked away from projects after they collected all the monies.Stuck here in REMOVEDwith no access to fiber while they advertise high speed access!"

  • Bradley M

    "Avoid at all costs. Unreliable for business and otherwise, just a reseller of AT&T."

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.