Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

Share
Business Profile

Managed Service Provider

GeckoTech Solutions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Managed Service Provider.

About

About This Business

GeckoTech Solutions offers, advanced cybersecurity, and scalable support to help businesses achieve their strategic goals.



  • Gecko Core - Monitoring all your devices to maintain peak performance and proactively resolve issues.

  • GeckoDesk - Instant, unlimited, local, friendly support is only a phone call, or email away.

  • GeckoCyber - Antivirus software is not enough to protect against ransomware and sophisticated and emerging threats.

  • GeckoProtect - Fully managed Cloud and local backups featuring rapid recovery and seamlessly integrated business continuity.

  • GeckoCommand -  IT Solutions Navigator - a sophisticated and robust platform designed to oversee and control all facets of your IT services.

Years in Business: 5

Products and Services

GeckoCore



IT  Success  Manager


Crucial liaison to facilitate client satisfaction by aligning IT solutions with business objectives.


Proactive Maintenance


Minimize downtime and increase staff performance with 24/7 remote monitoring.


Complete Network Documentation


Full access to your comprehensive network documentation.


Asset  Management


Streamline IT spend tracking and enhance efficiency by optimizing technology assets.


Next Generation Antivirus


Antivirus software designed to maintain optimal computer performance.


Proactive Software Updates


Ensures robust security, performance or compatibility by automatically updating software and operating systems.


Security & Group Policy Management


Review, recommend and, ensure best practices within your existing environments.


 


GeckoDesk



Local Helpdesk


Our entire team of Helpdesk engineers operates locally within the United States.


Unlimited Support


Gain peace of mind with unlimited support, ensuring prompt assistance and expert guidance whenever you need it most..


Fast Response Times


Every HelpDesk inquiry is addressed within a maximum of three business hours.


Easy Support


Open a ticket by phone, email, company portal, or desktop application.


All calls are answered live


Our dedicated team ensures that every call is promptly answered by a live representative, 24/7.


Dedicated Support Team


Your committed support team possesses expertise tailored to your environment and industry.


No Hidden Fees


Our GeckoDesk service offers limitless support, ensuring no additional charges for required on-site visits or escalations.



 


GeckoCyber



Endpoint Detection and Response (EDR)


Upgrade your antivirus to proactively identify, detect, respond to, and isolate suspicious files, before they can hurt your business.


Simulated Phishing


Strengthen employees’ understanding of cybersecurity risks, mitigating the chances of succumbing to phishing attacks.


Advanced Email Spam Filtering


Automated email security with AI technology. End User Feedback, and personal SPAM filters.


Email Threat Protection


Proactively scan for Malware, phishing, and BEC attacks in Microsoft 365 or Google Workspace.


Online Cybersecurity Training


Make cybersecurity fun while creating human firewalls with fun educational tools.


Dark Web Monitoring


Continuously scanning the dark web for compromised information, helping to prevent identity theft and cyber attacks before they occur.


Managed Detection and Response (MDR)


Effectively detect cyber threats from beyond the endpoint.


Security Operation Center (SOC)


Centralized command hub equipped to swiftly detect, analyze, and respond to cyber threats 24/7.



 


GeckoProtect


Hybrid Backup Solution


Combine local and cloud-based solutions, ensuring data redundancy and accessibility.


Infinite Cloud Retention


Maintain an infinite duration of backups ready for recovery in the Cloud.


Ransomware Detection


Backup device instantly recognizes and alerts of potential ransomware attacks.


Business Continuity


Instant virtualization of any backed up device from the Cloud.


Multiple restore options


Supports local bare metal restores, instant file based restores, image exports and more.


Automated Verification


Daily backup integrity and virtual boot screenshot verification.


SaaS Protection


Backup of Microsoft 365 or Google Workspace email accounts, calendars, contacts, and collaboration spaces.


 


GeckoCommand


Review all Service Requests


Provide real-time reviews and feedback on all your service requests.


Asset Management


Review and audit all managed assets, specifications, serial numbers, and warranty information.


lnstant Access to Key lnformation


Examine all managed computers, alerts, service requests, financial information and more.


Complimentary


GeckoCommand is part of every plan we offer, without any additional cost.



Business Details

BBB File Opened:
3/9/2023
Business Started:
1/1/2021
Type of Entity:
Sole Proprietorship

Additional Contact Information

Additional Email Addresses
Sales: Email this Business
Additional Websites
geckotechco.com/

Additional Information

Payment methods
  • American Express
  • Apple Pay
  • Cash
  • Check
  • Discover
  • MasterCard
  • PayPal
  • Visa
Business Categories
Managed Service Provider

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.