BBB Accredited Business Profile

Main Clinic Supply

Main Clinic Supply

(507) 242-4282

Main Clinic Supply

15 years in business
4865 19th St NW Ste 100
Rochester, MN 55901-8521
BBB File Opened: 02/08/2010
Business Started: 08/01/2002
Business Started Locally: 08/01/2002
Business Incorporated: 08/11/2009 in MN
Type of Entity
Corporation
Business Management
  • Fran Fox, General Manager
Business Category
  • Hospital Supplies
  • Crutches
  • Health
  • Oxygen Producing Equipment
  • Online Pharmacy

Products & Services
We specialize in the latest in portable oxygen concentrators.
Service Area
We service the following area(s): Southeast MN
Alternate Business Names
  • Service Merchants, Inc.
Refund & Exchange Policy: 
Returns are accepted within 30 days on unused products for an exchange or a refund of the purchase price excluding our shipping and handling costs. In the event that an item is damaged, lost or incorrectly delivered, claims must be made within 7 days of the product's delivery date. Some of our products are offered with free shipping please be aware that if you return one of these products, our actual shipping costs will be deducted from your return refund. Most items are subject to a 5 to 15% restocking fee. Items that have smoke odor cannot be returned. Contact us for a return merchandise authorization (RMA) before shipping any products as a return back to us. (see below).

How to Return an Item

Submit a return by email to us at CustomerCare@mainclinicsupply.com or call us at 507-529-4020. We will provide you with return instructions, including the proper return address. Returns received without an RMA cannot be processed. The RMA number must be requested within 21 days of purchase and the returned item should be received by us within 7 days of receiving the RMA number. Return items with an RMA# included must be received by us within 30 days of the date of purchase. After this time, these items are not eligible for a refund. When packing returned items be sure to pack completely in their original packaging, including all manuals and other related documentation. Main Clinic Supply is not responsible for shipping costs or damage on returned items. Please ensure when shipping items back you ship with a delivery confirmation number that you retain to verify our receipt of the returned item. If shipping via US Mail you must request a delivery confirmation number with your shipment.
BBB accredited business

A+

Overview

We are located in Rochester, Minnesota the home of the world famous Mayo Clinic.We are registered and credentialed to deliver inside both Mayo Clinic hospitals. We offer free delivery, 7 days a week, to Mayo Clinic. Nationwide FedEx shipping.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
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Main Clinic Supply

Main Clinic Supply

BBB ACCREDITATION SINCE 04/20/2012

Customer Review Rating:

100%

Composite Score: