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Business Profile

Beauty Salon

Gould's Salon & Spa

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Beauty Salon.

About

About This Business

Gould's Salon Spa provides salon and spa services, including hair care, massages, facials, body treatments, nail care, and waxing. The company assists clients with booking appointments online or by phone and offers gift card options for services or products.

Years in Business: 91

Products and Services

Gould’s is a local, family-owned collection of Salons & Spas across Memphis and the Mid-South. Gould’s offers complete hair care to total body care. Services include hair care, body treatments, massages, facials, nail care, and Medi-Spa services.

Business Details

BBB File Opened:
1/22/1950
Business Started:
2/12/1935
Type of Entity:
Corporation
Alternate Names:
Gould's Day Spa & Salon
Goulds Styling Salons
Business Management:
Ms. Melissa Williams, Managing Director

Additional Contact Information

Customer Contacts
Ms. Melissa Williams, Managing Director
Fax numbers
Primary Fax: (901) 249-2869
Additional Phone Numbers
Other Phone: (901) 767-3889
Other Phone: (901) 767-3888
Other Phone: (901) 757-4600
Other Phone: (901) 854-8689
Other Phone: (901) 578-8868
Other Phone: (901) 754-2880
Other Phone: (901) 757-4133
Other Phone: (901) 323-8594
Other Phone: (901) 854-7336
Other Phone: (662) 890-9292
Other Phone: (901) 509-2059
Social Media
Instagram

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Latest Reviews

  • Laura C

    "UNPROFESSIONAL i purchased my daughter a gift certificate for a massage for her birthday. My sister took her today, on her birthday, for a massage." ... Read full review

  • Brittany B

    "Had my biracial daughter an appointment to get her hair done. Verified the services and the time of the appointment 2 different times only to be called after a wash and dry was charged to my card for $89 to be told that there will be another charge to get my daughters hair straightened which was already set to be done in the first place." ... Read full review

View all Reviews

Frequently asked questions about Gould's Salon & Spa

  • Is Gould's Salon & Spa BBB Accredited?

    No, Gould's Salon & Spa is not BBB Accredited. Businesses are under no obligation to seek accreditation.

  • What is the BBB rating of Gould's Salon & Spa?

    Gould's Salon & Spa has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

  • How many complaints does Gould's Salon & Spa have on BBB?

    Gould's Salon & Spa has 1 complaint filed with BBB in the last 3 years, and none in the last 12 months. This profile includes complaints for the headquarters and corporate-owned locations of Gould's Salon & Spa.

  • How many customer reviews does Gould's Salon & Spa have on BBB?

    Gould's Salon & Spa has 2 customer reviews on BBB. This profile includes reviews for the headquarters and corporate-owned locations of Gould's Salon & Spa.

  • How do I file a complaint against Gould's Salon & Spa?

    You can file a complaint against Gould's Salon & Spa on BBB.

  • Where is Gould's Salon & Spa located?

    Gould's Salon & Spa is headquartered at 766 S White Station Rd STE 3, Memphis, TN 38117-4579.

  • What does Gould's Salon & Spa do?

    The BBB Business Profile for Gould's Salon & Spa describes the business as follows: Gould's Salon Spa provides salon and spa services, including hair care, massages, facials, body treatments, nail care, and waxing. The company assists clients with booking appointments online or by phone and offers gift card options for services or products. Business category: Beauty Salon.

  • How long has Gould's Salon & Spa been in business?

    Gould's Salon & Spa has been in business for 91 years, since 1935.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.