About
Overview
Bill Collins Auto Group
4220 Bardstown Rd
Louisville, KY 40218-3295
See Hours
| Monday | 9:00 AM - 6:00 PM |
|---|---|
| Tuesday | 9:00 AM - 6:00 PM |
| Wednesday | 9:00 AM - 6:00 PM |
| Thursday | 9:00 AM - 6:00 PM |
| Friday | 9:00 AM - 6:00 PM |
| Saturday | 9:00 AM - 6:00 PM |
| Sunday | Closed |
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 5/1/1969
Years in Business: 56
Products and Services
Photos and Videos
Business Details
- BBB File Opened:
- 3/1/1977
- Business Started:
- 12/1/1969
- Business Started Locally:
- 12/1/1969
- Date of New Ownership:
- 4/20/2011
- Business Incorporated:
- 4/20/2011
- Type of Entity:
- Corporation
- Alternate Names:
- Bill Collins Nissan
- Bill Collins Ford Lincoln
- Business Management:
- Mr. David Martin, Chief Technology Officer
- Mr. Kevin Collins, Dealer Principal
- Mr. Shane Collins, General Manager
- Number of Employees:
- 245
Additional Contact Information
- Principal Contacts
- Mr. Kevin Collins, Dealer Principal
- Customer Contacts
- Mr. Shane Collins, General Manager
- Fax numbers
- Other Fax: (502) 459-1966
- Additional Phone Numbers
- Other Phone: (888) 471-1615
- Other Phone: (866) 359-0849
- Other Phone: (502) 212-7171
- Other Phone: (502) 371-3220
- Other Phone: (502) 459-9558
Additional Operating Hours
| Monday | 7:00 AM - 6:00 PM |
|---|---|
| Tuesday | 7:00 AM - 6:00 PM |
| Wednesday | 7:00 AM - 6:00 PM |
| Thursday | 7:00 AM - 6:00 PM |
| Friday | 7:00 AM - 6:00 PM |
| Saturday | 8:00 AM - 1:00 PM |
| Sunday | Closed |
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Payment methods
- Cash
- Check
- Wire Transfer
- Credit Card
Latest Reviews
Clayton P
"Would never take another car back there. They take zero accountability for there piss poor work." ... Read full review
DAVID W
"Took my vehicle to the Quicklane on Saturday (May 31) to get the Works done and why check charge service light keep popping on an off. The facility said that battery and alternator is fine but they said that front axle seal needed to be replaced." ... Read full review
James C
"Just bought a 2020 F150 from this dealership. I would have to say that my experience was as good as it could’ve possibly been." ... Read full review
Frequently asked questions about Bill Collins Auto Group
Is Bill Collins Auto Group BBB Accredited?
Yes, Bill Collins Auto Group has been a BBB Accredited Business since May 1, 1969.
What is the BBB rating of Bill Collins Auto Group?
Bill Collins Auto Group has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.
How many complaints does Bill Collins Auto Group have on BBB?
Bill Collins Auto Group has 13 complaints filed with BBB in the last 3 years, 2 of them in the last 12 months.
How many customer reviews does Bill Collins Auto Group have on BBB?
Bill Collins Auto Group has 8 customer reviews on BBB.
How do I file a complaint against Bill Collins Auto Group?
You can file a complaint against Bill Collins Auto Group on BBB.
Where is Bill Collins Auto Group located?
Bill Collins Auto Group is located at 4220 Bardstown Rd, Louisville, KY 40218-3295.
What does Bill Collins Auto Group do?
The BBB Business Profile for Bill Collins Auto Group describes the business as follows: Bill Collins Auto Group dealership offers new, pre-owned & leased vehicles as well as auto trade-in services. They have a service department, parts shop and body shop/collision center. The dealership has auto financing options and primary brands of Ford, Lincoln and Nissan. Business category: New Car Dealers.
How long has Bill Collins Auto Group been in business?
Bill Collins Auto Group has been in business for 56 years, since 1969.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.