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Consumers are looking for trustworthy businesses. Here’s how to get an enhanced business profile on the BBB Directory.
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BBB has been a trusted place to search for businesses for over 100 years. When customers visit the BBB Directory, they come with the confidence they’re going to find an Accredited Business they can trust – don’t miss out on the opportunity to be among those businesses.
In addition to the business information, customer reviews and a letter grade for your organization, Accredited Businesses have access to profile options designed to enhance the customer experience. Accreditation dues also provide access to exclusive features like Get a Quote.
| Profile Feature | Free BBB.org profile | Accredited BBB.org profile |
| Basic business info | ✔️ | ✔️ |
| Customer reviews | ✔️ | ✔️ |
| BBB Rating | ✔️ | ✔️ |
| Accredited Business Seal | ✔️ | |
| Get-a-Quote | ✔️ | |
| Business logo | ✔️ | |
| Photos & videos | ✔️ | |
| Products/services description | ✔️ |
Available to Accredited Businesses, the BBB Get-A-Quote program allows potential customers to contact you directly from your BBB profile. The requests will appear on your Get-A-Quote dashboard in your Accredited Business portal.
In 2025, BBB Great West + Pacific sent over 50,000 Get-a-Quote requests to Accredited Businesses!
When customers search on BBB.org, they are prompted to search Accredited Businesses only or all businesses. Most consumers choose to search for Accredited Businesses only.
Make your BBB Business Profile stand out with a complimentary profile video available for Accredited Businesses. Watch our example!
